The Nature's Head Warranty
We are confident that your NATURE'S HEAD composting toilet has been manufactured to the strictest of standards with materials that have been carefully selected to give you years of service.
Your NATURE'S HEAD composting toilet and its components are warranted against defects in materials and workmanship for five (5) years from the initial purchase date. The details of our warranty can be found at the bottom of this page.
We have a record of excellent customer service and promise to resolve problems with fairness and speed. If you have a problem with your unit, please contact us immediately by email so that we may work with you to solve the problem; include your telephone number and mailing address in your email.
Register your toilet here.
Nature's Head Composting Toilet Limited Warranty
NATURE'S HEAD composting toilet and its components are warranted against defects in materials and workmanship for five (5) years from the initial purchase date. During this period any NATURE'S HEAD toilet, after inspection by Nature's Head, Inc., if deemed defective will be repaired or replaced without cost to the customer.
This warranty extends to the original purchaser only and is non-transferable. Only consumers who purchased the NATURE'S HEAD toilet from Nature's Head, Inc., or an authorized dealer, and who install, operate, and maintain the toilet in conformance with the instructions in this manual may obtain coverage under this Limited Warranty.
This Warranty does not apply to any problem caused by any condition, malfunction, or damage: (1) caused by defects other than defects in material or workmanship; (2) resulting from normal wear and tear, improper installation, improper maintenance or repair, misuse, abuse, negligence, accident, alteration of a part or the product, or any external cause; or (3) to any accessories, materials, products, or parts not manufactured or supplied by Nature's Head, Inc.
Nature's Head, Inc. makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to the NATURE'S HEAD product or any of its parts or accessories, other than as expressly set forth in this Warranty. Nature's Head, Inc. makes no warranty or representation, either express or implied, with respect to any other manufacturer's product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description. To the extent permitted by law, this warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No dealer, distributor, reseller, agent or employee is authorized to make any modification, extension or addition to this Warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such exclusions or limitations are prohibited under the applicable law, the above limitation or exclusion may not apply. This Warranty gives you specific legal rights and you may have other rights, which vary from state to state.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, NATURE'S HEAD INC. IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTALOR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES TO PERSONAL OR REAL PROPERTY, RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS.
Warranty claims should be addressed to Nature's Head, Inc. PO Box 250, Van Buren, OH, 45889 or by E-mail to Sales@NaturesHead.net. Include a copy of the sales receipt or other evidence of the date and place of purchase of the toilet and a description of the problem.